Privacy Policy

1. Introduction

Universal Phoenix Fitness ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and coaching services, how we use it, and the choices you have.

2. Information We Collect

• Contact details you submit via booking or contact forms (name, email, phone).
• Booking information such as the coach selected, time slot, and notes.
• Calendar data from connected Google Calendar accounts, used solely to schedule and block availability.
• Technical data such as IP address, browser, and basic usage analytics.

3. How We Use Your Information

We use your information to:

• Schedule, confirm, and manage coaching consultations.
• Communicate with you about bookings, follow-ups, and service updates.
• Operate, secure, and improve our website and services.
• Comply with legal obligations.

4. Sharing

We do not sell your personal information. We share data only with service providers that help us operate (hosting, email, calendar, analytics) and only as needed to deliver the service.

5. Google Calendar Integration

When a coach connects a Google account, we receive limited calendar access tokens used to read busy times and create event entries for confirmed bookings. We do not read event content beyond what is required to manage availability. Tokens can be revoked at any time from your Google Account permissions page.

6. Data Retention

We retain personal data for as long as needed to provide the service and to comply with legal obligations. You may request deletion at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal information. To exercise any of these rights, contact us at the address below.

8. Security

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure; we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

11. Contact

Questions about this policy? Email upfcoaching@gmail.com.